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General

General

Pricing & Billing

How do I change my billing email address?

When is my billing date on dbaPlatform?

What types of subscriptions does dbaPlatform offer?

How do I update my payment method on dbaPlatform?

Where can I find my invoices on dbaPlatform?

How much does dbaPlatform cost?

Does dbaPlatform offer a free trial?

Does dbaPlatform offer bundles?

Is There An Early Cancellation Fee for dbaPlatform?

Does dbaPlatform only offer one-year subscriptions?

How does dbaPlatform handle my credit card information?

How do I cancel my annual subscription to dbaPlatform?

Will dbaPlatform bill me if I stop using my account?

What payment processing do you accept?

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Manage Licenses

Can I transfer licenses between my locations on dbaPlatform?

How do I activate a new Package or Service?

Auto Inventory

Where can I promote my auto inventory?

Near Me Metrics

What is Local Authority?

What are the definitions of the Google Business Profile Metrics?

Should we track rankings from the exact business location vs. city center or using geo modifiers?

Scores: Impact of online presence or search rankings?

What are the definitions of the Google Business Profile Performance Metrics?

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Locations

What is the maximum number of Google Profiles that can be added to dbaPlatform?

Does dbaPlatform make real-time updates to Google Business Profiles?

Posts

What call-to-actions are available in a post?

Can you schedule a post to more than 10 Google Profiles at once?

Can dbaPlatform post to other social media platforms?

How often should I make photo/post uploads to my Google Business Profiles?

What Google Posts are Best for Google Business Profiles?

How many Google Profiles can dbaPlatform publish posts to at once?

Can my Google rankings increase by scheduling photos and posts to my Google Business Profile?

How frequently should a post be made to a Google Business Profile?

Google Posts: How Long are they visible for? | dbaPlatform

Are you limited by the 10-location limit of the Google Business Profile API?

Is posting to Google Business Profiles through a 2nd party platform viewed the same by Google?

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Q&A

Can I optimize my Google Q&A section to improve my rankings?

What is the best way to manage Google Profile Q&A?

Reviews

Do reviews on my Google Profile with keywords help increase prominence in search results?

Is it necessary to respond to all reviews on my Google Profile?

Does the amount and quality of reviews affect your Google Maps ranking?

Photos and Videos

What is a Recommended Ratio for Google My Business Photos?

Does Google penalize you for uploading the same photo to more than one profile?

What are best practices for image optimization for Google Business Profiles?

Can dbaPlatform help authenticate my photos?

Can adding a logo and geotag to a stock photo in Google help SEO results?

What is the benefit of uploading photos to my Google Business Profile with dbaPlatform?

Does having photos on my Google Business Profiles matter?

What is the optimal image size?

Are stock images allowed on Google Business Profiles? | dbaPlatform

What is EXIF Data?

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Local Listings

How can Local Listings improve my search engine page ranking?

What aggregators are my Google listings' information posted to through dbaPlatform?

How is Local Listings different than other citation management tools?

What happens once I have activated Expanded Local Listings?

Where are my citations published?

How do citations for Service Area Businesses work?

Is there a list of which citations are indexed by Google?

Citation Tool: Does it Include Profile Creation | dbaPlatform

When do citations publish?

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Users

How do I change my password in dbaPlatform?

What is my dbaPlatform username?

How do I create new user roles in dbaPlatform?

How do I add/remove users on dbaPlatform?

Will I be charged for multiple users on my dbaPlatform account?

What are the Google Business Profile user roles?

What are the different user roles in dbaPlatform?

How do you give a user access to all dbaPlatform groups?

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Account

How do I register dbaPlatform within Azure Active Directory to enable SSO?

How do I configure my white labeled domain alias for dbaPlatform?

Is there a white-label version of dbaPlatform available?

How do I register dbaPlatform's agency.commandpad.io application to retrieve Microsoft Azure Active Directory Users?

How do I integrate dbaPlatform's agency.commandpad.io application with Microsoft Azure Active Directory?

I'm not an agency but have multiple locations: Can dba still work?

Onboarding the dbaPlatform API

How do I sign up for an account with dbaPlatform?

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Linked Accounts

I can't find my locations in dbaPlatform

How do I add Google accounts to dbaPlatform?

SWIS

In what countries is the SWIS program available?

How long does it take to activate live inventory?

What does Google's live inventory look like?

How often will my inventory be updated?

How do I set up a subaccount?

Can I schedule a demo call with dbaPlatform?

If you are having issues loading dbaPlatform or signing in, try these quick troubleshooting steps.

Why can I not find new GBPs in my dbaPlatform account? Updating user role permissions

How do I deactivate a package or service?

What are the Local Listing Fields and where do I set them up?

What Site does dbaPlatform match Business Categories From?

How can I determine if a retailer is providing local inventory information to Google?

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Google

What do I need to reverify my Google Business Profile?

Should Service Area listings show business addresses and service areas?