Should you decide to cancel before your subscription term expires, you’ll be charged a lump sum amount of 70% of your remaining contract obligation, and your service will continue until the end of that month’s billing period.
In this article, you will find:
Subscription Terms
Your subscription begins as soon as your initial payment is processed. Your subscription will automatically renew annually without notice until you cancel. You authorize us to automatically charge your payment method(s) every month until you cancel. We will automatically charge your current discounted subscription rate based on your current license count every month of your annual contract until you cancel.
We may change your plan’s rate each annual renewal term, and we will notify you of any rate change with the option to cancel. If your primary payment method fails, you authorize us to charge any other payment method in your account. If you have not provided us with a backup payment method(s) and you fail to provide payment, or if all payment methods in your account fail, we may suspend your subscription within 30 days of your first failed payment date. You can edit your payment information anytime on your dbaPlatform billing page.
Cancellation Terms
Should you decide to cancel before your subscription term expires, you’ll be charged a lump sum amount of 70% of your remaining contract obligation, and your service will continue until the end of that month’s billing period.
Once a subscription has been suspended/canceled, you acknowledge that dbaPlatform is no longer responsible for any listings or future activities related to those listings.
In order to process this request, we ask you to fill out this form and provide the following information: a brief comment explaining why you would like to cancel your subscription, your billing information (name, last 4 digits of the credit card associated with the account, billing date, etc.), email address, login name, and other identity verification and/or authentication information.
Refund Request
dbaPlatform offers a 7-day money-back guarantee according to the terms described herein. If you cancel your subscription in accordance with this Policy within 7 calendar days of placing your subscription order, we will, upon your written request, refund your prepaid fees within 30 calendar days. The refund will be processed through the same method as the original payment. Any bank fees and charges shall be borne solely by you.
If you do not follow our refund process, we reserve the right to reject your refund request.
Last updated: January 27, 2022
