What is the best way to manage Google Profile Q&A?
Utilize the Q&A section on Google as a place to answer FAQs, and interact with customers.
The Q&A section can be used to seed questions, which the business owner then answers. Think of it as creating a mini-FAQ displayed right in the Knowledge Panel. Helping a user understand your business better saves them time and is more likely to contact your business. The more time a user spends clicking the features on your listing, the better the chance that the algorithm will display your listing due to this increased engagement.