This article will detail the “Images not servable: Image host returned an unknown error” error message and how to remedy it.
If you’ve received this message, it means that there may be a couple of things amiss that would be generating this error, depending on the data collection method. (Site scrape or FTP submission)
- The image is broken, incorrect, or non-existent. (Site Scrape)
- The image URL is incorrect, broken, or not live. (FTP)
Tips to remedy:
- Site Scrape - Make sure images are uploaded and valid on all vehicle listing VDPs
- FTP - Make sure the image URL in the .csv file has valid and correct URLs inputted into the “Image_Link” column for each vehicle listed
Note: Stock vehicle images will cause errors if the same image file is used over and over for VDPs. All vehicle images must have a unique filename.