dbaPlatform Help Center
Go to dbaPlatform.com
Create Support Ticket
Go to Customer Portal
Training Center
Account Settings
Subscriptions
User Management
Plans & Pricing
Billing
Licenses
White Label
Training Center
Local Listings/Citations
Campaigns
Posts
Photos
Q&A
dbaPlatform
Reviews
Pro Services
SWIS
Cars For Sale On Google
Videos
SAML SSO - Active Directory
Video Publisher
POS/CMS Integrations
Data & Analytics Reporting
Reporting
Local Authority
Insights Data
Location Management
Grouping Locations
Location Details
Connecting GMB Accounts
Tagging Locations
Local SEO Tips
Local SEO Tips
Google My Business Management
Accounts
General
Payment Methods
Onboarding
Back to home
dbaPlatform Help Center
Training Center
Account Settings
Subscriptions
User Management
Plans & Pricing
Billing
Licenses
White Label
Training Center
Local Listings/Citations
Campaigns
Posts
Photos
Q&A
dbaPlatform
Reviews
Pro Services
SWIS
Cars For Sale On Google
Videos
SAML SSO - Active Directory
Video Publisher
POS/CMS Integrations
Data & Analytics Reporting
Reporting
Local Authority
Insights Data
Location Management
Grouping Locations
Location Details
Connecting GMB Accounts
Tagging Locations
Local SEO Tips
Local SEO Tips
Google My Business Management
Accounts
General
Payment Methods
Onboarding
Training Center
How do I activate a location with Local Listings?
Where can I promote my auto inventory?
How do I activate a dealer with Cars for Sale using FTP data?
How do I activate a dealer with Cars for Sale using a website scrape?
If you are having issues loading dbaPlatform, try these quick troubleshooting steps.
How to add a user to manage a Google Business Profile
How do I reschedule or copy content?
How do I change between the different Post/Photo views?
How do I navigate the Near Me Metric reporting?
How do I view purchase receipts?
How do you switch groups within dbaPlatform?
How do I filter through locations?
How do I use Quick Actions to schedule a photo?
How do I use Quick Actions to respond to a review?
How do I delete several photos at once?
How do I optimize several photos at once?
How can I tell which Google Account a location is associated with?
Can I preview a post before it is uploaded to the Google profile?
What are the definitions of the Google Business Profile Metrics?
How do I unarchive locations?
How do I archive locations?
How do I publish a photo in dbaPlatform?
How do I activate Vehicles for Sale?
How do I generate a review link in dbaPlatform?
How do you give a user access to all dbaPlatform groups?
How do I archive locations? - Original
How do I add locations to an existing group in dbaPlatform?
How do I change my billing email address?
How to setup conversion tracking on Google Ads
How to Accept the Google Merchant Center Access Request
How do I set up a subaccount?
How do I sync my listings to and from Google, and what is the Autosync to Google toggle?
What are Performance Metrics and Local Authority?
How do I download the FileZilla Client and examine my inventory feed?
Local Listings/Citations
How do I connect Facebook on my Local Listings Subscription?
How long does it take for my updates to be reflected on my Facebook page Information?
What gets synced to my Listing’s Facebook page?
How can Local Listings improve my search engine page ranking?
What aggregators are my Google listings' information posted to through dbaPlatform?
Can the same text from a website be used on Google Maps?
How is Local Listings different than other citation management tools?
Is there a report to see what directories my listings have synced to?
What Site does dbaPlatform match Business Categories From?
What happens once I have activated Local Listings?
How to update a Google Business Profile listing when a business is moving?
Where are my citations published?
How do citations for Service Area Businesses work?
Is there a list of which citations are indexed by Google?
How do you get rid of a duplicate Google Business Profile listing?
See more
Campaigns
How do I set up ad conversion tracking for Google Ads on dbaPlatform?
How do I set up ad conversion tracking for Bing Auto Inventory Ads on dbaPlatform?
Posts
How do I schedule posts for large brands or franchise brands on Google My Business?
What call-to-actions are available in a post?
Can you schedule a post to more than 10 Google Profiles at once?
"Activate Multi-Location Posts:" How to Fix This | dbaPlatform
Can dbaPlatform post to other social media platforms?
Why are my posts scheduled through dbaPlatform not posting to Google Profile?
How do I publish multiple posts for multiple locations?
How often should I make photo/post uploads to my Google Business Profiles?
How do I schedule posts for large franchise brands through dbaPlatform?
What Google Posts are Best for Google Business Profiles?
When I delete a post within dbaPlatform, will the post also be deleted from my published posts on Google?
How many Google Profiles can dbaPlatform publish posts to at once?
Can my Google rankings increase by scheduling photos and posts to my Google Business Profile?
Can I post product updates through dbaPlatform?
Can I schedule posts ahead of time directly from the Google Business Profile dashboard?
How frequently should a post be made to a Google Business Profile?
Are you limited by the 10-location limit of the Google Business Profile API?
How many posts can I publish in one day from dbaPlatform?
Publishing Posts for Multiple Locations Timeline
See more
Photos
What is a Recommended Ratio for Google My Business Photos?
Posting Photos in Additional, Exterior, and Interior Categories. And Duplicates
How Many Photos Can be Published in 1 Day with the Photo Tool
What is EXIF Data?
Why are photos not posting to Google Business Profile through dbaPlatform?
How to Geotag the Actual Location Instead of the Business Profile Location
How to Publicly Display Photos on My Google Business Profile
Importing Photos from the Google Business Profile
Can I publish photos to multiple Google Business Profiles?
Does Google penalize you for uploading the same photo to more than one profile?
How Long Until I See My Published Photos on All Locations?
What are best practices for image optimization for Google Business Profiles?
Can dbaPlatform help authenticate my photos?
Can adding a logo and geotag to a stock photo in Google help SEO results?
Can I resize my photos in dbaPlatform?
What is the benefit of uploading photos to my Google Business Profile with dbaPlatform?
Does having photos on my Google Business Profiles matter?
How does optimization work on the Photo Optimizer feature?
What is the optimal image size?
What Optimizing an Image Consists of with dbaPlatform
How do I publish a photo in dbaPlatform?
Does it cost more to geotag and optimize images in dbaPlatform?
See more
Q&A
How do I use the Q&A manager in dbaPlatform?
Can I optimize my Google Q&A section to improve my rankings?
What is the best way to manage Google Profile Q&A?
dbaPlatform
Will dbaPlatform work with preferred Google Partners?
Is posting to Google Business Profiles through a 2nd party platform viewed the same by Google?
Can I schedule a demo call with dbaPlatform?
Is there anything dbaPlatform can do that an individual user can not?
Can I re-sell dbaPlatform's Local Search Management, formerly known as Professional Services?
Is dbaPlatform effective for one Google Business Profile?
Do dbaPlatform's tools Work?
Does dbaPlatform only work with agency accounts?
Does dbaPlatform work with a new Google Business agency dashboard?
Can I Re-sell dbaPlatform?
Does dbaPlatform contact a business's clients?
How can dbaPlatform help my business grow?
I'm not an agency but have multiple locations: Can dba still work
See more
Reviews
Can you respond to reviews from the portal?
How do I use the Review Manager feature on dbaPlatform?
Can dbaPlatform assist with generating reviews for my clients?
Can I respond to all my Google Business Profile reviews from my dbaPlatform dashboard?
How do I best respond to Google Profile reviews for multiple locations?
Do reviews on my Google Profile with keywords help increase prominence in search results?
How can I get Google to pull in reviews from other websites to show on my Knowledge Panel?
Can I automate responses to reviews in dbaPlatform?
Is it necessary to respond to all reviews on my Google Profile?
Can responding to reviews help increase search results?
Does the amount and quality of reviews affect your Google Maps ranking?
See more
Pro Services
Does dbaPlatform offer expert help to manage Google Business Profiles?
I need to bring someone in-house and cancel my Local Search Management subscription. Can I do that and keep my license?
dbaPlatform Local Search Management: What is included?
SWIS
In what countries is the SWIS program available?
How long does it take to activate live inventory?
What does Google's live inventory look like?
How do I set up my Local Inventory Feed?
How often will my inventory be updated?
What does Google See What's In Stock (SWIS) for direct searches look like?
What does Google See What's In Stock (SWIS) for discovery searches look like?
See more
Cars For Sale On Google
How do I create FTP credentials for Auto Inventory?
Should I use a Site Scrape or FTP as my data source for vehicle data?
How do I activate and modify UTM tracking for Cars for Sale?
Why is my server connection not working on dbaPlatform for Cars for Sale?
How do I obtain my Google Placeid?
How do I fix “Exterior color not specified” errors?
How do I fix “VDP invalid, expired, or not showing the details of the car for sale: VDP does not contain the VIN” errors?
How do I fix “Model year does not match the VIN” errors?
How do I fix “The main image indicates that the offer is no longer available for sale” errors?
How do I fix “Sale Price not Specified” errors?
How do I fix the “Mileage not specified for a used car” error?
How do I fix the “New car has model year older than 2019” error?
How do I fix the “Business Profile is already claimed by another partner” error?
How do I fix the “VDP URL is not valid” error?
How do I fix the “Invalid VIN” error?
How do I fix the “Model Not Specified” error?
How do I fix the “Images not servable: Image host returned an unknown error” error?
How do I fix the “Images not servable: Image was not found on the host” error?
How do I fix the “Images not servable: Image URL is not valid” error?
How do I fix the “Dealership was not linked to a Business Profile on Google” error?
How do I fix the “VDP crawl returned an error page” error?
How do I address the “The program is not available in the dealership's country” error?
How do I fix the “Images not servable: “Images not servable: Unknown Error” error?
How do I fix the “Images not servable: “Main image not servable” error?
How do I fix the “Images not servable: Googlebot was disallowed from crawling the image” error?
How do I fix the “The dealership is currently in review by Google” error?
How do I fix the “Postal Code missing from the address” error?
What do I need to get started with auto listings on my Google Business Profile?
See more
Videos
Can I upload a video to my Google Business Profile through dbaPlatform?
SAML SSO - Active Directory
How do I integrate dbaPlatform's agency.commandpad.io application with Microsoft Azure Active Directory?
How do I register dbaPlatform's agency.commandpad.io application to retrieve Microsoft Azure Active Directory Users?
Video Publisher
How do I upload and post a video?
POS/CMS Integrations
How do I connect my Shopify instance to dbaPlatform?
